Delivery Info

Delivery – details:

GREEN Area – Free delivery to anywhere in mainland England, Wales and Southern Scotland – shown in GREEN on the map.
Excludes bulky items like amplifiers.

Items like guitars and basses will usually be shipped via FedEx Next working day delivery service as standard however you can select Express Next Day by 12:00 noon for a small additional fee. That’s next WORKING day by the way, there’s no delivery Saturday or Sunday.
Most smaller items will be shipped via MyHermes / Interparcel or 2nd Class Post on a 3-5 days delivery.

BLUE AREA –
Scottish Highlands – FREE delivery is only available here for small items weighing less than 200g ie Large Letter sized items. This area is shown in BLUE

Over 5kg Delivery to Scottish Highlands:
If you live IN or NEAR the BLUE area (Scottish Highlands) delivery will be chargeable for a guitar sent via a suitable Courier and take 3-5 days. Amps will cost more depending on weight. The map is not exact and there MAY be some addresses that fall into our FREE Courier delivery zone.

Northern Ireland, Scottish Isles etc etc:
Delivery to non mainland UK, the areas shaded in RED – like Scottish Islands, Isle of Man and Northern Ireland delivery is only FREE if classed as a letter or large letter and deliverable via the Post Office, otherwise it’s usually chargeable and dependant on the size and weight. This will be calculated when you go through checkout.

We respectfully reserve the right to charge a surcharge for out of the way areas that we have missed.

Our free delivery services are non negotiable and please take account this includes handling, card processing, packaging materials, manual packing, paperwork and actual post / courier charges.

Same Day Dispatch schedule:
Order (and pay) before 12:00pm Monday to Friday for a SAME DAY dispatch.
Orders placed after 12:00pm Friday through to 12:00pm Monday will be dispatched on Monday.
Please make allowances for Christmas, Bank Holidays, bad weather, riots, COVID-19 driver shortages, Brexit anomales etc etc

Finally…..
We do everything we can to make sure the courier / post office get what they need to deliver your item on time, however we cannot control the way they operate and thererfore there’s no possibility that we can accept any responsibility for late delivery. We can sincerely sympathise but we cannot compensate you. Please see our full terms and conditions.

European Delivery:
Europe Zone 1 countries: Republic Of Ireland, France, Germany, Belgium, Netherlands, Channel Isles
Europe Zone 2 countries: Spain, Italy, Denmark and the rest of the EU and Norway
European delivery is available at around £30 for a standard acoustic or electric guitar excluding insurance, more for amps, less for smaller lighter items. For a specific quote to your country please email us for details.